Unified and Synergical Interaction for Best Customer Experience
Captured Full Interaction between Customer, Agent, and Chatbot.
Agents won't be missing any information.
Track your Chatbot Performance
& Most Frequent Topic asked by Customer.
Increase Agent efficiency, by enabling Chatbot to answer FAQs.
Captured Full Interaction between Customer, Agent, and Chatbot.
Agents won't be missing any information.
Track your Chatbot Performance
& Most Frequent Topic asked by Customer.
Increase Agent efficiency, by enabling Chatbot to answer FAQs.
Captured Full Interaction between Customer, Agent, and Chatbot. Minimalizing missing information
Track your Chatbot Performance & Most Frequent Topic asked by Customers
Increase Agent efficiency, by enabling Chatbot to answer FAQs
Queuing system that enable Agents to take a best suited Ticket
Categorize Agents based on function, specialization, or time-shift in ease
Insert Emoji, Document, Sheet, PDF, Image, Video, GIF, and Audio into your Chat
Share an internal note between Agents Only in between chat bubbles .
Increase Agents Performance and Handling Time using template message
Annotate the customer's sentiment, status or loyalty to your business, making future interactions more relevant
Notice New Ticket and
New Chat from Customer
Take note to something important from a solved thread for future reference
Transfer ticket to other agents with better competency who are available.
Queuing system that enable Agents to take a best suited Ticket
Categorize Agents based on function, specialization, or time-shift in ease
Insert Emoji, Document, Sheet, PDF, Image, Video, GIF, and Audio into your Chat
Share an internal note between Agents Only in between chat bubbles .
Increase Agents Performance and Handling Time using template message
Annotate the customer's sentiment, status or loyalty to your business, making future interactions more relevant
Notice New Ticket and
New Chat from Customer
Take note to something important from a solved thread for future reference
Transfer ticket to other agents with better competency who are available.
All around Analytics Dashboard to track Agents and Chatbot Performance
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